9 Putney Hill London SW15 6BA
Call Us Today: 020 8788 2727

Privacy Policy


This dental practice complies with the Data Protection Act (1998) and General Data Protection Regulations (GDPR) 2018. This means that we will ensure that your information is processed fairly and lawfully.WHAT PERSONAL INFORMATION DO WE NEED TO HOLD?

  • Past & current medical & dental history, personal information such as address, phone numbers, age & name of your GP.
  • Details of your exemption status if applicable.
  • X-rays, clinical photographs & study models.
  • Treatment plans & correspondence regarding treatment we have provided or proposed plus its costs.
  • Notes of conversations or incidents that might occur for which a record needs to be kept.
  • Consent of treatment.
  • Any correspondence relating to you with other health care professionals ie: hospitals or community services.

We keep accurate personal data in order to provide you with safe & appropriate dental care.

We will retain your dental records, study models & X-rays while you are a patient of this practice & for eleven years or until the age of 25yrs (whichever is longer) once you cease to be a patient.

We hold your information in the our computer system or in a secure manual filing system. Information is only accessible to authorised personnel. Information will not be removed for the practice with the patients consent. Personal information is carefully protected & all access is held securely and passwords are changed regularly. Data is encrypted & computers are closed if unattended.

In order to provide proper & safe dental care to:

  • Your GP
  •  Hospital or Community dental service
  •  Other health professionals caring for you
  •  Inland Revenue
  •  Private dental schemes of which you’re a member

We will only release information on a need-to-know basis & only to those individuals/organisations who need to know, in order to provide care for you & for the proper administration of government. Only information that the recipient needs to know will be disclosed.

In very limited circumstances or when required by law or a court order, personal data may have to be disclosed to a third party not connected with your health care. In all other situations disclosure is not covered by this disclosure & will only occur with your consent. Where possible you will be informed of any requests for disclosure.


How we use cookies:

  • A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
  • We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
  • Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
  • You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

If you do not wish us to use your information, you should discuss the matter with your dentist or the practice manager. If you object to the way we collect & use the information, we may not be able to continue to provide your dental care.
If you have any concerns about how we use the information & your do not feel able to discuss it with your dentist or the practice manager, you should contact The Information Commissioners Office (ICO), Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF Tel: 0303 123 1113 or 01625 545745.

Date: 18/05/2018
Review date: 18/05/2019