FAQ - PUTNEY HILL DENTAL PRACTICE

Your First Appointment

What do I need for my first appointment?

Nothing, just your smile! If you can please come in ten minutes early so we can welcome you to the practice and collect the rest of your details.

What will happen on my first appointment?

At your first appointment we will discuss any concerns or problems you have, examine the health of your teeth and gums and conduct an oral cancer screen. We can then show you any current or potential problems by taking photos or 3D scans of your teeth.

How long will my appointment be?

If you are new to us we like to take our time to get to know you as well as checking the health of your teeth and gums. If you are having a dental health check we will normally book 45 minutes and if you see the hygienist afterwards it will be an additional 30 minutes.

What if I need to see a specialist or a hygienist?

We all work very closely together and regularly liase with each other to ensure your dental health is looked after by the best person. We will normally book any consultations with the team member that is needed on a different day.

Appointment and Costs

Cancelling Appointments

We require 2 full working days notice of a cancellation. Failure to notify will result in the loss of any deposit paid or a 50% cancellation fee depending on the treatment.

How much will my treatment cost?

Our prices are detailed on the Fees page. Where our prices are shown as “from” or as a range, the cost may vary depending on the type and complexity of the treatment. We’ll always give you an itemised breakdown of your treatment plan in advance of any treatments carried out.

How can I pay?

You can pay by credit and debit card, cheque or cash after your treatment.

Our Dentists have a range of expertise which is lovely for our patients who can have all their dental needs met within our practice.

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WHAT OUR PATIENTS SAY

OUR TREATMENT AT PUTNEY HILL DENTAL

TESTIMONIALS

“Outstanding service provided by Dr Collie Moran and his team. I had a ceramic crown and it has been done perfectly and efficiently. Barbara and Raymond are also very professional and customer service oriented. It’s been a long time I didn’t feel so comfortable in a dental practice and I’d definitely come back now regularly. You can trust them and always find answers to all your questions and doubts about the treatment and the products they use.”

“It was with some intrepidation that I booked at a new dentist, I needn’t have worried however. From the moment I arrive, I’m made to feel relaxed and welcome by Ray at the front desk. The care provided is excellent. Having now had a couple of visits I would certainly recommend Dr Britto and Putney Hill Dental to anyone looking for a dentist – excellent all round.”

“Wonderful, friendly, professional service, a very big thank you to Dr Moran and his staff. I was made to feel very comfortable. I completely trust his judgement and would recommend the dental practice to my family and friends without any doubt. Thanks again!”

“A first class dental practice. Dr Collie Moran has carried out extensive work on my teeth, including crowns and a wisdom tooth extraction and is always highly professional and diligent in what he does. One of the most important factors for me is that I completely trust Collie’s judgement. He always explains dental options to you in a considered and balanced manner. I have no hesitation whatsoever in recommending this practice to others – in fact, I consider myself very fortunate to have this quality of dental practice available to me locally. Collie is also well supported by an excellent team so there is much strength in depth at this practice. Highly recommended.”

“Really recommend this practice – the hygienist gave me a thorough clean and now my teeth are sparkling! I had some staining from drinking too many cuppas and she really took the time to make sure it was all gone. She also gave me some good tips for taking care of my teeth. Raymond on the desk was also lovely and welcoming! Great experience.”

“I have been a patient of Collie’s for around eighteen years and I can’t recommend him more highly. He is super with nervous patients and very reassuring. I have had various treatments over the years and he is always gentle and skillful. Barbara is an excellent hygienist too.”

“Collie and Barbara are both gentle and super efficient. Been a patient for two years now and always happy with my service. Sometimes a struggle to get in so book early but a testament to a great job. Both give really good advice and suggestions without being pushy.”